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During the course of business it’s always good to know that what we do has a positive effect on other people in both their business and for their lives.  I am particularly driven in my business when my actions have a positive effect on my clients – it can and does change their lives! Receiving a good review or feedback is so important to know that you’re on the right track.

A case in point; Gordon & Moira, had been living and running the Marmalade B&B on Avenue Road, in Torquay, Devon, for a few years and called out several agents including BusinessXchange, to look at their property, the Marmalade B&B, and to discuss their business, when they decided to retire.

A joy to visit; the rooms are beautiful, lots of attention to detail, super en-suite bathrooms and a refitted kitchen, are just some of the qualities of this Bed & Breakfast.  The Marmalade is in a great position for a level walk to the seafront in Torquay.  Remember Torquay is built on seven hills – This does make for some amazing views, just not ideal if you can’t manage the hills.

I’m pleased to say that Gordon & Moira chose to instruct BusinessXchange to market the business.  It is a joy to show prospective purchasers around a property which is immaculate, the rooms are beautiful and the property is in excellent condition.  The glowing reviews on the booking sites reaffirm this and buyers can see how guests have given high ratings of the establishment.

When Graham & Dirk organised their viewing with BusinessXchange they had a plan in mind for their move to the South West.  They wanted to run a bed & breakfast which they could be proud of, a property which they felt privileged to own and for their personalities to flourish, to offer an experience to their guests which would undoubtedly encourage their guests to book repeat visits and to recommend the Bed & Breakfast to their friends.

It was obvious when they walked around Marmalade B&B that they had found their new home.  Graham & Dirk fell in love with the property, the character, and the beautiful rooms, with wonderful bathrooms.  They also loved the great kitchen and private Lounge.  In fact the meeting between the sellers and prospective buyers was a delight to observe.

In August 2019 Graham & Dirk took ownership of the Marmalade B&B and waved Gordon & Moira off into their retirement.

Gordon & Moira wrote to BusinessXchange, giving a glowing review;  they were happy to say;

We very quickly found you to be a cheerful, approachable and knowledgeable agent, and we really appreciated your enthusiasm for our sale. We also greatly welcomed your commitment to keeping us informed of developments. 

We are extremely grateful for all you did to make the sale a pleasantly swift and effective experience, not just enabling our buyers to embark enthusiastically on their new business venture but also giving us a timely opportunity to engage more fully with our own aspirations. That’s what a good agent does!”

With kind regards and best wishes, Gordon & Moira”

Now, back to the delightful Marmalade Bed & Breakfast and the new owners Graham & Dirk, pleased to be taking over the business with bookings for guests over the coming weeks, months and years to come.  With lots of ideas on how to promote their bed & breakfast to the public.

Having moved to the UK in recent years, Graham & Dirk are well travelled and have built themselves high expectations of the service they expect when they stay elsewhere.  This has given them many ideas on how they want to run their establishment.  Graham & Dirk are really happy to be running their own bed & breakfast business in Torquay on the English Riviera and also pleased with the service from BusinessXchange noting;

“We met Lyn Milligan from BusinessXchange at a viewing in our search to buy a Bed and Breakfast in Torquay. In Lyn we found the right agent! Lyn Milligan is a brilliant industry person, well presented, knowledgeable, understanding and reassuring – it is very important to feel that no-nonsense honest approach when you’re experiencing chain viewings and have to make an important decision. Lyn actually cares, I think this is her secret success factor. You cannot fake it. Lyn professionally identified our needs and with her assistance we were able to secure our dream property. Lyn guided and kept us informed at every step in this complicated process. She also helped us with great recommendations and contacts to go forward with our newly acquired Bed and Breakfast. If ever we decide to sell again, Lyn is our agent.

 Kind regards
Graham and Dirk”

Since taking over the Marmalade bed & breakfast, Graham & Dirk have brought a new member into their family; a little dog, who has become part of their new life in Torquay.  They are promoting the Marmalade through various videos and pictures on their Facebook page and look like their choice of lifestyle is certainly right for them.

This only leaves one to offer the very best wishes to all those involved and for Graham & Dirk to enjoy their new business for years to come and we thank them all for their glowing reviews of BusinessXchange.

Why not take a look on their Facebook or website page when you are thinking about booking a room for your next visit to Torquay, on The English Riviera …

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